Conditions of sale
Conditions of sale
1. DEFINITION AND OBJECT OF THE CONTRACT
1.1 This contract ("Contract") is a distance contract pursuant to art. 50 et seq. Of Legislative Decree 6 September 2005, n. 206 ("Consumer Code"). The Contract has as its object the sale of movable goods between RAVI Srl Unipersonale, with registered office in Naples (Na) Via dell'Epomeo, 223, PI 06086681217 ("RAVI Srl Unipersonale") and the consumer (the "Customer"). The Contract is concluded directly through the acceptance by RAVI Srl Unipersonale of a purchase proposal issued by the Customer by telephone or via the internet, following the invitation to offer content in teleshopping broadcasts, on the website www. winkids.it (the "Site") and/or through other distance selling systems of RAVI Srl Unipersonale, based on the methods described in the following article 3.
2. PRICES
2.1 - The sales prices of the products illustrated on the RAVI Srl Unipersonale website include VAT and all other taxes. Delivery costs are not included in the price shown on the site.
3. PURCHASE AND PAYMENT METHODS
3.1 - The Customer will be allowed to choose one of the following payment methods: (a) cash on delivery, to be paid to the courier who delivers the product; or (b) through any other means of payment indicated from time to time as valid by RAVI Srl Unipersonale through transmissions on the Site.
4. DELIVERY OF THE PRODUCTS - COMPLAINTS
4.1 - RAVI Srl Unipersonale delivers the products to the address indicated by the Customer within 30 (thirty) days of the conclusion of the Contract.
4.2 - Any complaint can be forwarded to the following address: RAVI Srl Unipersonale, Via dell'Epomeo, 223 – 80126 Naples (Na)
5. AVAILABILITY OF PRODUCTS
5.1 - RAVI Srl Unipersonale accepts the Customer's orders within the limits of the quantities of the requested products existing in stock. Therefore, acceptance by RAVI Srl Unipersonale of the purchase proposal forwarded by the Customer is subject to the availability of the products in stock. RAVI Srl Unipersonale undertakes to promptly notify the Customer of any unforeseeable stock outs due to excess demand or other causes.
6. GUARANTEES AND ASSISTANCE
6.1 - For products purchased by the Customer, the rules regarding guarantees and assistance relating to the sale of consumer goods are applicable to RAVI Srl Unipersonale.
7. CUSTOMER OBLIGATIONS
7.1 - The Customer declares and guarantees: (i) to be a consumer in accordance with the provisions of the art. 3 of the Consumer Code; (ii) to be of age; (iii) that the data provided by the same for the execution of the Contract are correct and truthful.
8. RIGHT OF WITHDRAWAL n° 206/2005
8.1 - The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 10 working days of receipt of the products. The Customer may exercise the right of withdrawal, within the aforementioned deadline, by expressing it by telephone or by means of a written communication at the headquarters of RAVI Srl Unipersonale referred to in the art. 4, to be sent by registered letter with acknowledgment of receipt or by telegram, telex, e-mail or fax.
8.2 - The Customer who intends to exercise the right of withdrawal must return the products to the address indicated on the invoice, i.e. via Stanislao Manna 45 internal g63, 80126 Naples, following the instructions contained therein, within 15 days of receiving the products. Pursuant to article 55, second paragraph, of the Consumer Code, the Customer will not have the right of withdrawal in the following cases: - supply of sealed audiovisual products or software, opened by the Customer; - supply of products made to measure or personalized, or which by their very nature cannot be returned or risk deteriorating or expiring rapidly (e.g. cosmetics, flowers, foodstuffs); - supply of newspapers, periodicals and magazines.
8.3 - The costs of returning the products are borne by the Customer. RAVI Srl Unipersonale will return, within 10 days from the date of receipt of the products by the Customer: (I) the entire price paid by the Customer in case of return of the product complete with all its parts and functions; or (II) the part of the price equivalent to the product actually returned by the Customer who has consumed the product in an appreciable manner and/or such as to significantly diminish its value.
In case of return, the initial costs of €4.00 will be retained.
9. TREATMENT AND CONFIDENTIALITY OF PERSONAL DATA INFORMATION PURSUANT TO LEGISLATIVE DECREE. 196/03
9.1 Pursuant to and for the purposes of the provisions of the Legislative Decree of 30 June 2003, n.196 Code regarding the protection of personal data (hereinafter the "Code"), we inform you that your personal data, provided and/ or acquired subsequently, will be processed by RAVI Srl Unipersonale, in Italy and abroad, through electronic and manual tools in compliance with the Code and current legislation on privacy.
Purpose of the processing
The data collected is processed for the following purposes:
to. sign up for the service;
b. conclude purchase and sale contracts and carry out their performance;
c. carry out the obligations necessary to execute the contractual relationship established;
d. send commercial information, advertising, informative and promotional material, by any means (e-mail, text message, etc.);
And. carry out, also through telephone contact, market research, economic and statistical analyzes in order to verify the correct functioning of the services and their satisfaction;
f. process personalized information about the consumption habits and orientation of interested parties;
g. communicate the data to third-party companies for direct marketing purposes.
The provision of data is mandatory for the conclusion of the purchase contract, optional in other cases. Failure to provide the data will make it impossible to execute the order placed.
Data retention
All data acquired cannot be used for purposes other than those indicated above and will be kept for the period necessary to achieve them. After this deadline, the data will be deleted or transformed into anonymous form. For detailed data on purchases and services, retention times will not be longer than those established by current legislation.
Rights of the interested party
This remains without prejudice to your right to exercise at any time the rights referred to in article 7 (Right of access to personal data and other rights) of the Code, in particular: the right to access your personal data, request rectification, update and cancellation if incomplete, incorrect or collected in violation of current legislation, as well as to oppose their processing for legitimate reasons, by sending a written request to RAVI Srl Unipersonale Via dell'Epomeo, 223 – 80126 Naples (Na).
Data controller
The data controller is RAVI Srl Unipersonale Via dell'Epomeo, 223 – 80126 Naples (Na).
10. COMPETENT COURT
10.1 - The Contract is governed by Italian law. Any dispute relating to the application, execution, interpretation and violation of the Contract will be under the jurisdiction of the Court of Naples. Terms of payment
Available payment methods:
Cash on delivery
B Credit Card
In case of late payment, default interest will be charged.
RAVI Srl Unipersonale reserves the right, at its sole discretion, to request advance payment.
Major force
In any case of force majeure or unforeseeable circumstances, RAVI Srl Unipersonale does not consider itself responsible for the delay or failure to deliver and reserves the right to terminate the contract in whole or in part, suspend or defer its execution.
Communicate with RAVI Srl Unipersonale
You can always contact us by phone at +39 081.7663247, our operators will answer and will be able to help you resolve any inconvenience and will give you all the information you need. For communications, reports and suggestions you can also use the email address:
store@winkids.it
You will receive a response very quickly.
Controversies
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=IT
